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Responsibilities:
- active contact with clients in English-speaking Western European countries,
- identifying accounts with overdue payments,
- making outbound calls or e-mails and determining the reasons for the outstanding debts,
- issuing dunning letters to overdue accounts,
- maintaining records of collection efforts,
- performing some credit control activities,
- maintenance of relevant documents for audit,
- setting up and negotiating acceptable terms of repayments,
- providing good and professional customer service.
Requirements:
- previous experience in Cash Collection area,
- excellent knowledge of English,
- detail and goal-oriented attitude,
- self-motivated, able to perform in a fast-paced environment,
- strong communication, problem-solving, and negotiation skills.
The offer:
- hybrid model of work,
- competitive salary and bonus scheme,
- attractive social benefits,
- stable employment and challenges in global organization.
